The Learning Cafe

Food for Thought | Tired of Wasting Time in Meetings? Try this

  • Posted by learningwavenz
  • On April 6, 2017

A friend of mine says people hate meetings because: They don’t start on time.. They don’t finish on time.. What’s in the middle is a waste of time! It’s true–many meetings are a waste of time! Unproductive meetings can cost your business big time. 5 people x 1 hour = 5 hours. Multiply that by everyone’s hourly value. You better...

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Food for Thought | A Harvard professor reveals a strategy that can help you stop worrying

  • Posted by learningwavenz
  • On April 6, 2017

Ever feel like you can’t turn your brain off? Worried about how to stop worrying? We all deal with this when life gets challenging. Here’s a summary of how to stop worrying and start being mindful: You are not your thoughts. Sometimes they’re downright ridiculous. Just because you think it, doesn’t make it true. Observe, don’t judge. Acknowledge the thoughts, but let them...

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Leaders Toolbox | Putting customer experience at the heart of next-generation operating models

  • Posted by learningwavenz
  • On April 6, 2017

The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well. Digital is reshaping customer experience in almost every sector. Digital first attackers are entering markets with radically new offers, disrupting the ways that companies and customers interact and setting a high bar for simplicity, personalization, and interactivity. To not only stay...

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Leaders Toolbox | The Most Important Leadership Competencies, According to Leaders Around the World

  • Posted by learningwavenz
  • On April 6, 2017

What makes an effective leader? This question is a focus of my research as an organizational scientist, executive coach, and leadership development consultant. Looking for answers, I recently completed the first round of a study of 195 leaders in 15 countries over 30 global organizations. Participants were asked to choose the 15 most important leadership competencies from a list of 74....

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The Learning Cafe | February 2017

  • Posted by learningwavenz
  • On February 23, 2017

Not if, but when. You and your team have already given up on carrier pigeons, telex machines and you’ve probably no longer got any typewriters at work. The software and smartphone apps you’re now using have probably improved your productivity, your accounting and even aspects of your decision making as an individual or as an organisation. My guess is that...

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Food for thought – Why diverse teams are smarter

  • Posted by learningwavenz
  • On February 23, 2017

Striving to increase workplace diversity is not an empty slogan — it is a good business decision. A 2015 McKinsey report on 366 public companies found that those in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean, and those in the top quartile for gender diversity were 15%...

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